Key Takeaways

• ValleyRide has launched a new account-based ticketing system for transit riders.
• The system allows payments via the Transit app or new smartcards with fare-capping features.
• Customers are guaranteed that they will never pay more than the lowest fare available.

ValleyRide has rolled out an innovative account-based ticketing system, enhancing the experience for transit riders. This new system allows riders to use the Transit app or newly introduced ValleyRide smartcards when tapping on buses and other transit services. The primary goal of this upgrade is to ensure that riders have access to the lowest fares, thanks to a fare-capping feature that automatically adjusts costs.

With the account-based system, riders can manage their fares through the app, ensuring convenience at their fingertips. The fare-capping mechanism is particularly beneficial; it guarantees that no rider will pay more than the predetermined maximum fare, making it an economical choice for frequent travelers. This initiative aims not only to streamline the payment process but also to boost ridership by offering cost-effective solutions.

Furthermore, the smartcards are designed to facilitate quicker boarding and payment processes, reducing wait times and enhancing overall service efficiency. Users can easily load funds onto their cards and monitor their spending, making this system user-friendly for people of all ages. The transition to digital options promotes a more modern approach to public transit, encouraging tech-savvy riders and reducing cash transactions.

In addition to these features, ValleyRide emphasizes customer education, offering resources to help riders understand how to utilize the new system effectively. This includes tutorials and customer support services, ensuring that all riders can take full advantage of these innovations.

Overall, the introduction of the account-based ticketing system marks a significant advancement in public transportation for ValleyRide, reinforcing its commitment to providing accessible, affordable, and efficient transit options for its community.

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