Key Takeaways
- OneAdvanced has launched a secure large language model (LLM) tailored for healthcare businesses, emphasizing data safety.
- The service allows organizations to use AI tools while maintaining strict compliance and security, as highlighted by early adopter Mastercall Healthcare.
- OneAdvanced previously faced regulatory scrutiny and financial penalties due to security breaches, prompting a shift towards more secure AI solutions.
Introduction of OneAdvanced AI for Healthcare
OneAdvanced, a software provider focused on healthcare technology, has introduced an innovative large language model (LLM) specifically designed for healthcare organizations. The new OneAdvanced AI service aims to utilize artificial intelligence in a secure manner tailored to the unique needs of different roles, organizations, and sectors within healthcare.
Amanda Grant, the chief product officer at OneAdvanced, emphasized the importance of safeguarding sensitive healthcare data amidst the increasing adoption of AI tools. She pointed out that the current trend of relying on tools that learn from uploaded data poses significant risks, and leaders in healthcare need assurance regarding data security. Grant believes that their new service will transform how businesses in the UK implement AI safely and effectively, unlocking productivity gains without compromising data integrity.
Features and Security Measures
The OneAdvanced AI operates as a private, closed, and fully encrypted service, which includes industry-specific intelligence and automation. This setup allows healthcare providers to create designated spaces for teams and organizations to collaborate and use AI tools that cater to their specific contexts.
Mastercall Healthcare, a social enterprise that offers out-of-hospital healthcare treatments, is among the first organizations to adopt OneAdvanced AI. Jonathan Ritchie, director of digital innovation at Mastercall Healthcare, shared that this approach allows the organization to harness AI capabilities while maintaining rigorous control over sensitive information. By employing private AI solutions from OneAdvanced, Mastercall enhances its security posture and customizes its AI environment, fostering innovation while upholding compliance.
The solution integrates features such as retrieval-augmented generation, AI assistants, and agentic AI, designed to enhance operational efficiency and data protection.
Addressing Previous Challenges
Simon Walsh, the CEO of OneAdvanced, stated that by merging innovative approaches with stringent security protocols, the firm aims to drive economic growth while ensuring the protection of sensitive data. The introduction of OneAdvanced AI marks a significant advancement in the capacity of organizations to leverage AI without risk.
However, it’s important to note that OneAdvanced has faced regulatory challenges in the past. In November 2024, the company announced it would phase out its Carenotes electronic patient record and CareDirector solutions due to earlier issues. Following a ransomware incident in August 2022, the Information Commissioner’s Office (ICO) reduced a fine against OneAdvanced to £3.07 million, originally proposed at £6.09 million due to security failures that risked the personal information of nearly 80,000 individuals.
In January 2025, Prime Minister Sir Keir Starmer released the government’s AI Opportunities Action Plan, aimed at positioning the UK as a leader in AI. This plan includes developing a national data library to aggregate public sector data, including anonymized health data, to facilitate AI research and innovation.
In summary, OneAdvanced emerges as a contender in the healthcare AI landscape, focusing on secure solutions that mitigate risks while promoting innovative practices within the sector. With growing emphasis on data integrity and compliance, their new AI service is poised to make a meaningful impact in healthcare operations.
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