Key Takeaways
- New electronic patient record system introduced by Medicus Health is the first core IT system for GP practices in 25 years.
- System aims to modernize patient care through integration with various NHS services and enhanced accessibility.
- More systems compliant with the Tech Innovation Framework expected by April 2026, increasing options for GP practices.
Introduction of a Modern Core IT System
NHS England has announced the rollout of the first new core IT system for GP practices in 25 years, developed by Medicus Health. This electronic patient record system is now available to GP practices across the country, with initial deployment in four early-adopting sites, already serving more than 42,000 patients.
This system is notable for being the first new supplier fully assured under NHS England’s Tech Innovation Framework. This framework ensures that new products adhere to information governance, clinical safety, and data protection standards, while seamlessly integrating with existing NHS services, including the electronic prescription service, NHS e-Referral Service, and NHS App.
Historically, GP practices in England have been limited to two primary IT suppliers: Optum (formerly Emis) and TPP. Dr. Amanda Doyle, the NHS national director of primary care and community services, emphasized that this development signifies a considerable advancement in the GP IT market. She expressed optimism that the new technology would facilitate modern, integrated care for patients and promote efficiency among healthcare staff.
Technology Features and Benefits
Medicus Health’s cloud-based technology supports the integration of primary care within broader healthcare settings, such as care homes and vaccination centers. The system is device-neutral, allowing healthcare providers to access patient records using tablets and other devices, thereby enhancing neighborhood care and improving the ability of doctors to meet patient needs effectively.
The new system integrates with 24 national NHS services and is the first to implement five national open standards for information exchange. These include standards for electronic prescriptions and referrals, enhancing the overall efficiency of healthcare delivery.
Wilmslow Health Centre in Cheshire, one of the first practices to implement the new system, serves over 16,000 patients. Dr. Amar Ahmed, a GP partner at the center, highlighted the immediate advantages of this system, such as instant access to patient records and smoother consultations. He anticipates that as staff become more adept with the technology, there will be further enhancements in decision-making, information access, and overall patient and staff experience. Improved appointment management and team communication are also expected to result from this technology, translating to better patient care.
Future of GP IT Systems
NHS England reports that over 25 integrated care boards are currently evaluating how to support the adoption of these new systems, indicating an increasing interest nationwide. By April 2026, more core GP IT systems that comply with the Tech Innovation Framework are expected to become available, providing GP practices with a broader selection of options.
Medicus Health was one of eight suppliers included in the Tech Innovation Framework, which launched in June 2022. This framework is designed to foster innovation and expand choices in the primary care IT market, setting the stage for future advancements in IT standards for healthcare systems.
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