Key Takeaways

• McCrae Hospitals, a New Zealand health innovation firm, partners with FV Hospital in Vietnam to enhance healthcare technology.
• The new Patient Portal, Virtuoso, aims to streamline patient care for over 770,000 users, integrating seamlessly with existing systems.
• New Zealand’s HealthTech industry is valued at NZ$2.1 billion, underscoring the nation’s commitment to healthcare innovation in Southeast Asia.

Expansion of Healthcare Technology in Vietnam

A recent signing ceremony between New Zealand Prime Minister Christopher Luxon and the Franco-Vietnamese (FV) Hospital Group in Ho Chi Minh City marked a significant step for McCrae Hospitals and Orion Health. McCrae Hospitals is a New Zealand-owned spinoff from Orion Health, which was recently acquired by Healwell AI. The collaboration aims to deliver innovative Kiwi-made health technology to Vietnam.

CEO of McCrae Hospitals, Niru Rajakumar, emphasized that the partnership with FV Hospital, inheriting state-of-the-art Hospital Information Systems (HIS), will revolutionize hospital operations in Southeast Asia. As part of this initiative, FV Hospital will enhance its HIS with the new Virtuoso Patient Portal, which is set to launch this year. This digital platform will allow patients to manage their health online, streamlining administrative processes and promoting better healthcare experiences.

FV Hospital’s CEO, Dr. Jean-Marcel Guillon, noted the importance of the Virtuoso Patient Portal in improving patient care by simplifying processes and minimizing waiting times. This development reflects the longstanding collaboration between FV Hospital and Orion Health, driving substantial healthcare improvements across Vietnam and Southeast Asia.

Prime Minister Luxon expressed pride in the growth of New Zealand’s HealthTech sector, now valued at NZ$2.1 billion. He stated that this initiative strengthens ties between New Zealand and Vietnam, reinforcing commitments to enhancing access to equitable healthcare.

Rajakumar highlighted the reputation of McCrae Hospitals for delivering paperless patient journeys and efficient operations, which are increasingly sought after by hospitals in the region. The team supporting this endeavor includes a dedicated sales director based in Vietnam and a cross-functional support group from New Zealand and Thailand.

In conclusion, McCrae Hospitals, underpinned by its legacy with Orion Health, is poised to make significant inroads into Southeast Asian healthcare, focusing on improving experiences for both patients and clinicians while addressing operational efficiencies.

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