Key Takeaways
- Pegasystems has partnered with AWS for a five-year collaboration to enhance enterprise modernization using generative AI.
- The collaboration aims to address technical debt, allowing faster adoption of AI technology without disrupting business operations.
- Amazon Bedrock will power Pega’s AI services, providing secure access to large language models for application development.
Pegasystems and AWS Collaborate on AI-Driven Enterprise Solutions
Pegasystems Inc. has announced a five-year strategic partnership with Amazon Web Services (AWS) designed to help organizations leverage advanced generative AI services through Pega’s software offerings. This collaboration will utilize AWS Transform and Amazon Bedrock to accelerate legacy modernization projects, thereby alleviating technical debt that hampers the ability to deliver digital-first customer experiences.
A recent survey conducted with research firm Savanta revealed a significant challenge faced by IT decision-makers: over two-thirds (68%) reported that outdated systems prevent their organizations from fully integrating AI and automation technologies. The partnership aims to address this barrier, enabling businesses to replace or rework legacy systems without disrupting critical functions.
Through AWS Transform, Pega will employ agentic AI workflows to automate the entire modernization lifecycle, while Pega Blueprint—a cloud-based application—will utilize AI agents to streamline the development of Pega-driven workflow applications. This integrated approach is set to accelerate cloud adoption, enabling clients to engage customers more effectively as they transition to AI-powered operations.
Additionally, Amazon Bedrock will serve as the primary generative AI framework supporting both Pega Blueprint and the Pega Platform, which is essential for building enterprise software solutions. With Amazon Bedrock’s robust security and governance features, Pega clients will be able to implement generative AI securely across the application development process, enhancing everything from requirement analysis to workflow design.
Furthermore, Pega will be listed in the AWS Marketplace, a move that is expected to expedite the transition to Pega-as-a-Service while providing clients access to financial incentives. The partnership also opens avenues for comprehensive migration services that facilitate a smooth shift from on-premises solutions to cloud-based offerings.
Pega’s Chief of Client and Partner Success, John Higgins, emphasized the urgency of tackling technical debt in the era of AI, stating that “incremental changes to legacy systems are no longer sufficient.” The objective is to drive substantial business process transformations that capitalize on AI-driven productivity enhancements. This focus allows partners to differentiate their services by integrating their intellectual property into Pega Blueprint, effectively modernizing legacy applications.
Feedback from industry stakeholders reinforces the partnership’s timely nature. Manas Kumar Sarkar from Infosys expressed enthusiasm about how the collaboration enhances Infosys Cobalt, their leading cloud solution. He noted that the partnership simplifies the integration of Pega’s advanced tools into their offerings.
Chris Grusz of AWS highlighted the far-reaching implications of generative AI for cloud-based applications, asserting that the collaboration with Pega combines AWS’s modernization capabilities with Pega’s workflow transformation expertise. This alignment is positioned to help clients escape technical debt while safeguarding their essential business operations.
Through this collaboration, Pegasystems and AWS aim to lead the charge in transforming how organizations adapt to the evolving landscape of digital solutions, enabling them to embrace the power of generative AI effectively.
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