Key Takeaways
- Mercedes-Benz is recalling 2,943 AMG plug-in hybrid models due to a software defect affecting drive power.
- Affected models include various 2023-2025 AMG vehicles, with repairs consisting of a free software update.
- No injuries or crashes related to the issue have been reported, and notifications to owners will begin on April 29.
Recall Details and Safety Measures
Mercedes-Benz has announced a recall affecting 2,943 plug-in hybrid models from its AMG performance lineup due to a software error that could result in a loss of drive power. The models involved in this recall include the AMG S 63 E Performance, AMG GT 63 S E Performance 4-Door Coupe, AMG GT 63 S E Performance, AMG SL 63 S E Performance, and AMG GLC 63 S E Performance. These vehicles span the 2023 to 2025 model years.
The National Highway Traffic Safety Administration (NHTSA) released the recall notice on February 28, assigning it the campaign number 25V129000. The defect linked to the software error involves the starter motor and generator control unit, which may fail and result in a potential loss of drive power. This malfunction raises safety concerns, as it could increase the risk of a crash.
Mercedes-Benz identified this issue in late 2024 after receiving reports from owners about vehicles failing to start. Following an investigation, the company confirmed the software-related safety risk could not be overlooked. It is important to note that the automaker has indicated there have been no reported crashes or injuries arising from this defect.
To address the situation, Mercedes-Benz will offer an update to the control unit’s software, which dealers will implement at no cost to affected vehicle owners. Notifications to the owners of the impacted models will commence on April 29.
Customers seeking additional information or clarification can reach out to Mercedes-Benz via their customer service number at 1-800-367-6372 or visit the manufacturer’s recall webpage for more details. The company is taking steps to ensure that all affected vehicles are addressed and that safety remains a priority for its customers.
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