Key Takeaways
- Northumbria Healthcare NHS Foundation Trust has acquired Health Call Solutions Limited to enhance its software offerings and patient care.
- The acquisition aims to streamline healthcare data management and improve patient engagement through digital technologies.
- This move aligns with Northumbria Healthcare’s broader digital strategy to modernize patient services and clinical processes.
Acquisition to Enhance Healthcare Services
Northumbria Healthcare NHS Foundation Trust has officially acquired Health Call Solutions Limited, aiming to diversify its software products and enhance healthcare delivery for patients. This strategic acquisition will provide the trust with advanced tools for managing healthcare data and improve patient access to appointment scheduling and remote care functionalities.
In a statement, a spokesperson from Northumbria Healthcare expressed gratitude to colleagues and partners involved in facilitating the transaction, including other foundation trusts in the northeast. Special recognition was given to Health Innovation North East and Ammar Mirza CBE, who contributed significantly to the development of Health Call’s services and the realization of this deal.
Founded in 2016, Health Call was established to share digital health expertise among NHS foundation trusts in the northeast of England, with the objectives of improving patient outcomes and reducing healthcare costs. The company’s digital solutions empower patients by providing access to technology that allows for better management of their health while enabling NHS staff to deliver improved care through enhanced digital tools.
The acquisition is anticipated to fortify Northumbria Healthcare’s digital services, including an ambitious plan to introduce a patient engagement platform (PEP). This platform will enable users to manage their medical appointments and access clinical communications online, ultimately fostering a more engaged patient base.
The acquisition is part of Northumbria Healthcare’s ongoing digital strategy, which focuses on modernizing services that support both clinical professionals and the public. Among recent initiatives, the trust has digitized millions of health records and developed new systems that enhance the efficiency of medical teams in providing care.
In a related development, Northumbria Healthcare recently launched an electronic prescription system in its pregnancy assessment unit, utilizing technology from CLEO Systems. This system went live in July 2024 after a three-year contractual agreement. Additionally, County Durham and Darlington NHS Foundation Trust introduced a patient engagement platform in February 2024, also in partnership with Health Call, to facilitate digital management of outpatient appointments via the NHS App.
Through these efforts, Northumbria Healthcare is clearly committed to leveraging digital innovation to improve healthcare delivery, enhance patient experience, and streamline operational processes within the NHS framework.
The content above is a summary. For more details, see the source article.
