The Hidden Workforce Driving the Digital Economy

Key Takeaways

  • Human expertise is crucial for AI development and application, far beyond just algorithms.
  • Only 28% of employers find higher education aligning with AI workforce needs, highlighting a skills gap.
  • The future workforce requires continuous learning and integration of technology with human skills and judgment.

The Role of People in AI Development

Artificial intelligence (AI) is at the forefront of discussions in 2026, yet the real advancements lie not in algorithms but in the individuals leading the charge. According to Bill Kleyman, co-founder and CEO of Apolo, the true driving force behind AI breakthroughs includes a range of professionals—engineers, project managers, and more—essential to maintaining the digital economy.

The current landscape reveals a pressing issue regarding workforce readiness. A 2026 Pearson study indicated that only 28% of employers feel higher education is adequately preparing students for AI-driven job demands. Furthermore, the 2026 SANS | GIAC Cybersecurity Workforce Report identified skills gaps as a more concerning risk than staffing shortages for organizations.

Beyond merely filling technical positions, the challenge is ensuring that employees possess the progressive qualifications necessary to manage complex digital infrastructures. Chris Campbell, CIO at DeVry University, emphasizes that “AI literacy is becoming foundational workforce literacy.” The aim is to equip students with both technical skills and the adaptability to navigate an ever-evolving technological landscape.

Educational Institutions Must Adapt

As technological change accelerates, the hiring criteria for tech roles are also evolving. Campbell notes that education must become a continuous process, with a focus on systems thinking and adaptability. Institutions should function as real-world labs, enabling students to apply their knowledge in practical settings.

DeVry University is committed to this vision, experimenting within the educational framework to enhance both the learner experience and operational efficiency. This commitment aims to build confidence in students, enabling them to view prospects in AI and technology with newfound assurance.

A New Generation of Talent

Students like Cosme Rios II embody this shift as he prepares to graduate with a Bachelor of Science in Engineering Technology. Rios reflects on how his academic journey has expanded his confidence and capabilities in navigating data and AI. The objective now is not just proficiency in AI tools, but a deep understanding of the infrastructure and systems necessary for their effective application.

Kleyman and Campbell assert that the future is not about being replaced by AI, but by individuals who skillfully utilize AI. AI may expedite processes, but human judgment, context, and accountability remain irreplaceable. Thus, the true advantage lies in merging technology with creativity and interpersonal skills, ensuring that the human element remains central to AI’s evolution.

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